The return request must be submitted within 7 days of receipt of the order.
The return procedures are as follows:
- Please fill in the return form to request for return of product.
- After receiving your request, we shall contact you within 3 business days for further instructions.
- You are required to send the product to SNOWFIT according to the courier service we stipulate, and bear the shipping cost first.
- Please inform us the proof of delivery (consignment number).
- Once your return is received and inspected by us (usually within 72 hours after receipt), we will process your refunds of product cost and postage.
SNOWFIT reserves the right to reject any inappropriate or unreasonable returns and refunds.